News
concessions
Feature
St. Louis Blues add blockchain technology to fan engagement program
In an attempt to improve the offerings available in its app-based fan-engagement program, the St. Louis Blues are adding blockchain technology that will be implemented in time for the 2023-24 hockey season. While the stated goal on the team's press release is "to seamlessly deliver unprecedented, personalized benefits To Blues fans in real time," team officials said they understand that...News
Nationwide processing outage affects venue payment systems at Petco Park, Allegiant Stadium
Normally event attendees have no idea of what goes on in the background of a stadium's payment-processing business, but when systems go down like they did Saturday night, it's not a pleasant outcome for anyone involved. Details are still being sorted out but apparently a system outage at a company called TSYS, which calls itself "a leading global provider of...Editorial
Column: Fans are returning. Is your venue really ready?
As spring turns into summer, it seems like every day there are new pieces of good news arriving. With more areas of the country seeing the pandemic in recession, more and more cities and states are giving venues permission to hold full-attendance events. For those of us in the events business as well as those who drive our business --...Editorial
For stadium concessions, the digital revolution is here
Goodbye, old-style walk-up concessions stand. I won't miss you. I won't miss waiting in line behind someone who is "buying for everyone," trying to remember food and drink combinations for the family or the group of friends, then watching concession-stand employees ring up an order, put food items together, take payment and make change. These things should have disappeared from...News