When it comes to solving the pain points of a customer visit to a venue, technology has been a boon over the past few years, with new solutions making a fan’s life easier for parking, ticketing, concessions and other potential customer-experience pitfalls.
As we have found out in our profiles of stadium technology deployments, there are many ways available to solve such problems, including using new technology like cashless concessions systems, digital ticketing and other wireless-connected devices to speed up and improve services. But nothing is better than learning from each other, and that is where our Stadium Connectivity Outlook survey comes in.
One of the lead questions asks “What are the solutions you value most in terms of removing potential pain points for customers?” While we can find the answers to such questions in individual profiles, having the power of a cumulative answer to this issue would benefit everyone — so please take a few minutes and fill out our survey today!
All respondents will get a full set of the survey results, as well as a copy of the white paper we plan to write about the survey. And… did we mention the cool free STR hat you will get for your time and effort?
